Our claims capabilities.
"We provide a claims service that's local, responsive and backed by our global strength."
Andrew McBride Group Chief Claims Officer
Local capabilities
In-country claims teams with the expertise and authority to provide claims handling service and customer/broker relationship management, operating to Everest’s Global Claims Standards.
Technology
In-country claims operations will use Everest’s global strategic platforms.
Large and complex loss support
In-country teams assisted by Everest’s in-house claims experts who have deep domain knowledge for losses which are very high value or complex in nature.
Service providers
In-country legal, loss adjusting and TPA services will be in place with SLAs of the highest standards, taking advantage of local market capabilities and also leveraging Everest’s extensive partnerships with world class organizations.
International support
Everest claims teams provide invaluable local knowledge where there is exposure in other countries.
Delivering a holistic, customer-centric experience.
Regional structure
Expanding local market expertise, meeting partners and customers where they live and do business
- Sales, underwriting, operations and claims positioned in local markets
- Stronger relationships with local brokerage offices
- Robust broker engagement and business plan execution at local level
Channel specialization
Realigning our capabilities to the distinct needs and expectations of Retail and Wholesale brokers
- Product, appetite, paper alignment
- Simplified and aligned operating model and customer service approach
- Processes and capabilities aligned to disparate channel needs and expectations
Industry verticals
Expansion of market expertise with solutions designed to meet specific industry needs
- Centralized industry ownership to manage service and product delivery
- Specialized product sets and bundling
- Designed to optimize emerging market opportunities
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Everest Insurance® markets property, casualty, specialty and other lines of admitted and non-admitted direct insurance on behalf of Everest Group, Ltd., and its affiliated companies. Additional information about Everest, our people, and our products can be found on our website at www.everestglobal.com. All issuing companies may not do business in all jurisdictions. This literature is descriptive only. All coverage is subject to the language of the policy as issued. The Everest logo and Everest Insurance® are registered service marks of Everest Reinsurance Company.